Dontcha just love it when an error occurs only for some people and not others? It makes for some challenging troubleshooting, but nothing too difficult for us seasoned SharePoint professionals!
The error occurred when a user would click on their About Me link, either in the Current Navigation or in the drop down under their name. They would receive the following error:
In my research, I found one blog post that claimed the culprits were unsupported characters (ie., ! @ # $ %) in the Ask Me About section of the user’s About Me section. The solution was to navigate directly to the Edit Details page by going to http://<mydomain>/_layouts/15/EditProfile.aspx?Interests=1 and deleting the offending character(s) from the Ask Me About section.
While trying this solution with a user, I was disappointed to see that she didn’t have any of those offending characters in her Ask Me About section. However, after navigating to the Edit Details page, she was able to navigate to her About Me page using the usual navigation links!
I’m guessing by going directly to the Edit Details page, SharePoint re-established the connection to the turbo encabulator, which we all know is necessary for the dingle arm to work correctly. However, if anyone else has a better explanation as to why this worked, please post in the Comments section.
by Darrell Houghton via Everyone's Blog Posts - SharePoint Community
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